# Privacy Policy for VQCD

**Last Updated:** [11/15/2025]

**Effective Date:** [11/15/2025]

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## Introduction

Welcome to VQCD. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how VQCD (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our websites VQCD.in, VQCD.cool, and VQCD.plus (collectively, the “Site”) and use our services, including purchasing digital products such as illustrations, videos, and other digital content (the “Services”).

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

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## 1) Information We Collect

We collect several types of information from and about users of our Services, including:

### A. Personal Information You Provide to Us

**Account Information:** When you create an account with VQCD, we collect:
– Name
– Email address
– Username
– Password (encrypted)
– Account preferences

**Transaction Information:** When you purchase Digital Products from us, we collect:
– Billing name and address
– Payment information (processed securely through our third-party payment processor)
– Purchase history
– Transaction dates and amounts
– Tax identification information (if applicable)

**Communication Information:** When you contact us, we collect:
– Email correspondence
– Support ticket information
– Feedback and survey responses
– Any other information you choose to provide

### B. Information Collected Automatically

When you access our Site or Services, we automatically collect certain information, including:

**Device and Usage Information:**
– IP address
– Browser type and version
– Operating system
– Device type
– Pages visited and time spent on pages
– Referring website addresses
– Date and time of visits

**Cookies and Similar Technologies:**
– We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities
– See Section 7 below for more information about cookies

### C. Information from Third Parties

**Payment Processors:** We receive confirmation of successful payments and limited transaction information from our third-party payment processors.

**Social Media:** If you interact with us through social media platforms, we may receive information from those platforms in accordance with their privacy policies.

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## 2) How We Use Your Information

We use the information we collect for the following purposes:

### A. To Provide and Maintain Our Services

– Create and manage your account
– Process your purchases and deliver Digital Products
– Provide customer support
– Send you order confirmations and delivery notifications
– Communicate with you about your account or transactions

### B. To Improve Our Services

– Analyze usage patterns and trends
– Develop new features and functionality
– Conduct research and analytics
– Test and monitor the effectiveness of our Services
– Diagnose and fix technical issues

### C. To Communicate With You

– Send you administrative information, updates, and security alerts
– Respond to your inquiries and requests
– Send you newsletters and marketing communications (with your consent)
– Notify you about changes to our Services or policies

### D. To Ensure Security and Prevent Fraud

– Detect, prevent, and address fraud and security issues
– Protect against malicious, deceptive, or illegal activity
– Enforce our Terms of Service
– Comply with legal obligations

### E. For Legal and Compliance Purposes

– Comply with applicable laws, regulations, and legal processes
– Respond to lawful requests from public authorities
– Maintain records for tax and accounting purposes
– Protect our rights, privacy, safety, or property

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## 3) How We Share Your Information

**We will never sell, rent, lease, or otherwise provide your personal information or transaction data to third parties for marketing, advertising, or any other commercial purposes.**

We may share your information only in the following limited circumstances:

### A. With Service Providers

We share information with trusted third-party service providers who perform services on our behalf, including:

– **Payment Processors:** To process your payments securely (e.g., Stripe, PayPal)
– **Email Service Providers:** To send transactional and marketing emails
– **Hosting Providers:** To host our website and store data
– **Analytics Providers:** To analyze website usage and improve our Services

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

### B. For Legal Reasons

We may disclose your information if required to do so by law or in response to:
– Valid legal processes (e.g., subpoenas, court orders)
– Requests from government authorities
– Legal obligations to comply with applicable laws and regulations

### C. Business Transfers

If VQCD is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any such change in ownership or control of your personal information.

### D. With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

### E. Aggregated or De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, marketing, or other purposes.

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## 4) Data Retention and Deletion

### A. Retention Period

– **Transaction Data:** We retain transaction information, including payment details, billing addresses, and purchase history, for three (3) years from the date of your transaction.
– **Account Information:** We retain your account information for as long as your account is active or as needed to provide you Services.
– **Legal Obligations:** We may retain certain information for longer periods if required by law for tax, accounting, or legal purposes.

### B. Automatic Deletion

All transaction data will be automatically and securely deleted from our systems three (3) years after the date of transaction, unless a longer retention period is required by applicable law.

### C. User-Requested Deletion

You may request deletion of your personal information at any time by:
– Contacting us at julian@julianjulian.dev
– Using the account deletion feature in your account settings (if available)

Please note that we may need to retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.

### D. Deletion Process

When information is deleted:
– It is permanently removed from our active databases
– Backup copies are overwritten during our regular backup cycle
– Information may persist in archived or backup systems for a limited time before permanent deletion

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## 5) Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

### A. Access and Portability

You have the right to:
– Request access to the personal information we hold about you
– Receive a copy of your personal information in a structured, commonly used format
– Request that we transfer your information to another service provider

### B. Correction and Update

You have the right to:
– Correct inaccurate or incomplete personal information
– Update your account information at any time through your account settings

### C. Deletion

You have the right to:
– Request deletion of your personal information
– Close your account and have your data removed

### D. Objection and Restriction

You have the right to:
– Object to our processing of your personal information
– Request that we restrict processing of your information in certain circumstances

### E. Withdraw Consent

If we process your information based on your consent, you have the right to withdraw that consent at any time.

### F. Opt-Out of Marketing

You have the right to:
– Opt out of receiving marketing emails by clicking the “unsubscribe” link in any marketing email
– Adjust your communication preferences in your account settings

### G. How to Exercise Your Rights

To exercise any of these rights, please contact us at:
– **Email:** julian@julianjulian.dev
– **Mail:** VQCD, P.O. BOX 32, Buffalo, NY 14217

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

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## 6) Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

### A. Security Measures

– **Encryption:** We use SSL/TLS encryption to protect data transmitted between your browser and our servers
– **Secure Payment Processing:** Payment information is processed through PCI-DSS compliant payment processors
– **Access Controls:** We limit access to personal information to authorized personnel only
– **Regular Security Audits:** We conduct regular security assessments and updates
– **Secure Storage:** Data is stored on secure servers with restricted access

### B. Your Responsibility

You are responsible for:
– Maintaining the confidentiality of your account password
– Notifying us immediately of any unauthorized access to your account
– Using a strong, unique password for your VQCD account

### C. No Guarantee

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

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## 7) Cookies and Tracking Technologies

### A. What Are Cookies?

Cookies are small text files stored on your device when you visit our Site. We use cookies and similar technologies to enhance your experience and collect information about how you use our Services.

### B. Types of Cookies We Use

**Essential Cookies:**
– Required for the Site to function properly
– Enable core functionality like account login and shopping cart
– Cannot be disabled

**Analytics Cookies:**
– Help us understand how visitors use our Site
– Collect anonymous information about page visits and user behavior
– Used to improve our Services

**Preference Cookies:**
– Remember your settings and preferences
– Enhance your user experience
– Store language preferences and display settings

**Marketing Cookies:**
– Track your browsing activity across websites
– Used to deliver relevant advertisements
– Can be disabled through your cookie preferences

### C. Managing Cookies

You can control cookies through:
– **Browser Settings:** Most browsers allow you to refuse or delete cookies
– **Cookie Preference Center:** Available on our Site (if applicable)
– **Opt-Out Tools:** Industry opt-out tools like the Digital Advertising Alliance

Please note that disabling certain cookies may limit your ability to use some features of our Services.

### D. Do Not Track

Some browsers have “Do Not Track” features. Currently, there is no industry standard for responding to Do Not Track signals, and we do not respond to such signals at this time.

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## 8) Third-Party Links and Services

Our Site may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party sites or services.

We are not responsible for:
– The privacy practices of third-party websites
– The content or functionality of external sites
– How third parties collect or use your information

We encourage you to review the privacy policies of any third-party sites you visit.

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## 9) Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If you are under 16, please do not:
– Use our Services
– Create an account
– Make purchases
– Provide any personal information to us

If we learn that we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe we have collected information from a child under 16, please contact us at julian@julianjulian.dev.

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## 10) International Data Transfers

VQCD is based in the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

By using our Services, you consent to the transfer of your information to the United States and other countries where we operate, which may have different data protection laws than your country of residence.

### For European Users

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). We use appropriate safeguards for international data transfers, such as Standard Contractual Clauses.

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## 11) California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

### A. Right to Know

You have the right to request:
– Categories of personal information we collect
– Specific pieces of personal information we hold about you
– Categories of sources from which we collect information
– Business purposes for collecting information
– Categories of third parties with whom we share information

### B. Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

### C. Right to Opt-Out

You have the right to opt out of the “sale” of your personal information. **We do not sell your personal information.**

### D. Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your privacy rights.

### E. How to Exercise Your Rights

California residents can exercise these rights by:
– Emailing us at julian@julianjulian.dev
– Calling us at [Phone Number – if applicable]

We will verify your identity before processing your request and respond within 45 days.

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## 12) European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

### A. Legal Basis for Processing

We process your personal information based on:
– **Contract Performance:** To fulfill our contract with you when you purchase Digital Products
– **Legitimate Interests:** To improve our Services, prevent fraud, and ensure security
– **Legal Obligations:** To comply with applicable laws and regulations
– **Consent:** When you have given us explicit consent (e.g., for marketing communications)

### B. Your GDPR Rights

– Right to access your personal data
– Right to rectification of inaccurate data
– Right to erasure (“right to be forgotten”)
– Right to restrict processing
– Right to data portability
– Right to object to processing
– Right to withdraw consent
– Right to lodge a complaint with a supervisory authority

### C. Data Protection Officer

For GDPR-related inquiries, you may contact us at julian@julianjulian.dev.

### D. EU Representative

If required by law, we will appoint an EU representative. Contact information will be provided here when applicable.

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## 13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

### A. Notification of Changes

We will notify you of material changes by:
– Posting the updated Privacy Policy on this page
– Updating the “Last Updated” date at the top of this policy
– Sending you an email notification (for significant changes)
– Displaying a prominent notice on our Site

### B. Your Continued Use

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

### C. Review Regularly

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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## 14) Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

**Email:** julian@julianjulian.dev

**Mail:**
VQCD
P.O. BOX 32
Buffalo, NY 14217

**Response Time:** We will respond to your inquiry within 30 days.

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## 15) Consent

By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

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**This Privacy Policy is effective as of the date listed at the top and applies to all users of VQCD’s Services.**